Below is a selection of frequently asked questions.


Q Do you service instruments. 
Answer  Of course we do. Our service is second to none. Our friendly and knowledgeable service engineers are available to answer your questions  24/7 via email at service@camspec.eu. See our Support page

Q What is your warranty period
Answer All instruments are guaranteed for 12 months from date of despatch.  The warranty does not include consumables such as lamps or cells.

 Q Why should I buy from CamSpec
Answer Quite simply Quality.

Q Is CamSpec an ISO 9001:2015 registered company.
Answer  Yes we have been ISO registered with NQA since 1993.

Q Do you calibrate the instruments to International Standards
Answer  Yes all instruments are calibrated to International Standards.

Q Do you offer an S.P.F. system.    
Answer  Yes we manufacture an M550 S.P.F. which is a  complete Sun Protection Factor system.
See our SPF system

Q Do you offer an ISO 11664 CIE 15 colour system
Answer  Yes we manufacture a system using either the M550 or M501 spectrophotometer.
See our M501 M550 systems

 

Q Do you offer IQ/OQ/PQ    
Answer  We carry out Installation qualification, Operational qualification and Performance qualification for any instrument.

Q Do you supply Standard reference material for testing the instruments.  
Answer  Yes, we have wavelength, absorbance, stray light and resolution standards

See our UV-Vis standards


Q Do you manufacture an instrument that can be used with long pathlength cells.
Answer  We do 4 cell changers to fit the M107, M108, M508, M501 and M550.  They are available in 10mm, 40mm, 50mm and 100mm pathlength configurations.

See our Spectrophotometer cell changers


Q Do you manufacture an instrument that can be used with test tubes.
Answer  The M105 and M106 models come as standard with a test tube adaptor, all of our other instruments can have test tube adaptors fitted. See our  Test tube holder for 10mm to 25mm test tubes

Q  Do you supply matched spectrophotometer cells.
Answer  Yes, we can supply cells matched to a code number.

Q  Do you manufacture a True Double Beam Spectrophotometer.
Answer  The M550 model is a true double beam UV-Vis spectrophotometer.

See our Model M550


Q   Do we really need a Variable Bandpass instrument.
Answer  Unless you are scanning very sharp peaks the answer is NO.  In fact using a low bandpass will increase the noise level, hence the absorbance accuracy and repeatability will not be good.

What is the "Z" height of the CamSpec range of instruments.
Answer  The "Z" height of our instruments is 15mm