Come and visit us at ACHEMA 2018
Come meet the team and hear about our new product launch at ACHEMA 2018 in Frankfurt, Germany.
We will be exhibiting in hall 4.2 stand number F39.
Contact us now for your free day visitor pass at [email protected]
Eire places large order for UV/VIS spectrophotometers
One of Eire’s leading technical colleges has taken delivery of sixteen state of the art UV-Vis spectrophotometer models from CamSpec.
The CamSpec M501 model has rapidly proved itself to be the UV-Vis spectrophotometer of choice in commercial and academic labs across Europe. The popular single beam scanning UV-Vis spectrophotometer has an on board LCD display and keypad, offering local control. Its high performance optics, accuracy and low cost consumables were qualities which appealed to the Cork Institute of Technology.
Pierre-Mehdi Hadbi, Lab Technician of the Biological Science department at Cork, told us the equipment will be used in a variety of ways from titration reactions, DNA quantification and bacterial growth. They help us to be more efficient because of their accessibility and simplicity added Pierre.
Mark Brereton, Managing Director of the Leeds based manufacturers, said the 2017 range of CamSpec M501 UV-Vis spectrophotometer models, now feature a USB stick data access and free supporting software. The order from Cork was a large one and we are very grateful for the strong relationship we have with them. We know they will find these models to be very durable, reliable, accurate and give years of trouble free service. All our customers also appreciate the best customer service which includes a help line staffed by technicians and online ordering of consumables.
CamSpec's latest range of spectrophotometers extends from low-cost Visible instruments, simple to use UV-Vis instruments, Single Beam UV-Vis scanning, Double Beam Scanning Research grade instruments and S.P.F. (Sun Protection Factor) Double Beam Scanning instruments. Ready to use within just a few minutes from switch on, all of the instruments can be operated as stand-alone instruments or PC controlled and the software can be driven by any version of Windows™
To arrange a free face to face consultation call +44 (0) 113 286 4536 or visit our spectrophotometer pages
or email us on [email protected]
5 tips on laboratory equipment servicing
When choosing and purchasing laboratory equipment, service support is a vital consideration which is often overlooked.
Imagine the same consideration in the purchase of a car if anything goes wrong, how easy will it be to identify the problem, source a replacement part and fit it? Some vehicle suppliers are better equipped than others to provide this with suitable support networks and ready access to specific parts. The same variations apply with suppliers of laboratory equipment and, in fact, comparing their levels of service is even more important. In contrast to mass produced products like automobiles, expert maintenance engineers and replacement parts are harder to come by for the kind of specialist technology used in laboratories. With that in mind, here are five tips for finding reliable servicing for your laboratory testing and analytical equipment.
1) Ensure long-term service commitment
You need to find a supplier committed to providing servicing over the longer term. Some will discontinue certain models and, by extension, discontinue the servicing of that model, even though they have past customers who have purchased them and want to continue using them for years to come. At CamSpec, we will continue servicing older models and provide genuine manufacturers’ spare parts unless an alternative of higher quality is available. We source all spares from accredited suppliers (CE compliant where applicable) and stock a comprehensive range of consumable items for most brands with quick and easy online ordering and next day delivery available.
2) Choose qualified professionals
It is also important to ensure that a supplier provides professional engineers who are fully qualified and trained for the equipment which needs servicing. All engineers should be familiar with the latest health and safety requirements and carry their own regulatory safety equipment and protective clothing. CamSpec are specialists in the service, repair, calibration and maintenance of a wide range of UV-VIS Spectrophotometers, FTIR Spectrophotometers, electro-chemical instruments, pH meters , conductivity meters, ION analysers, polarimeters, refractometers and flame photometers. Our engineers are well known to many laboratory managers across a wide range of sectors and we are used by a number of leading instrument manufacturers to carry out their warranty work. Spectronic Camspec gained BS 5750 (Certificate No: 2402) approval in 1993 this was re-issued in April 2016 for BS EN ISO 9001:2015.
3) Check that all documents and records are supplied
Laboratory instruments are very technical products and therefore it is important to ensure that all the necessary supporting documents are supplied at the time of purchase and throughout the lifetime of any subsequent maintenance to make the car analogy again, think of it like keeping a full service history for your vehicle. CamSpec provide manufacturers’ engineering manuals for every instrument supported, detailed service reports and a complete audit trail (with all instrument histories retained) for all makes and models we maintain. Calibration certificates are available to meet international standards and extensive public and product liability insurance policies are maintained.
4) Make sure that the response time is fast
Some suppliers will trumpet their servicing expertise and their access to spare parts but these benefits count for little if it takes an age to actually deliver them. A busy laboratory cannot spend weeks waiting for an effective response. Many of CamSpec’s customers come to us time and time again because they know we are always a phone call or Email away if any issues arise. Our contract service facilities include a fully supported administration centre, with a genuine commitment to the effective management of our customers’ needs. Our helpline is staffed by technicians to discuss your service application requirements. Essentially, it is all about providing peace of mind for our customers. To make the motoring comparison one more time: like most car owners, our customers appreciate the fact that, in the unlikely event of a breakdown, a professional is readily available to rectify the problem.
5) Seek out good value
If a supplier provides all of the above, then perhaps your final consideration is cost. CamSpec’s operation has lower overheads which enable us to provide very competitive rates and we also offer discounts on quantity. Unlike some of our competitors, our breakdown service scheme has no hidden or minimum charges we only charge for travel and time on-site.
To find out more about CamSpec’s repair and contract maintenance scheme visit our support page or contact us on +44 (0) 113 286 4536